Agent guide

Checklist: from joining to contract

1. Prepare a copy of your referral-business registration certificate and your business registration certificate.
2. Summarize your countries, specialties, main procedures, languages and desired fee.
3. After you apply, our team checks your registration; once approved you become eligible for matching.
4. Accept a proposal, review the contract and sign it electronically.

How to read your match score

• If your countries and specialties do not overlap at all, you are excluded regardless of score.
• Before you have a track record only part of your reported conversion rate counts; later, measured values take priority.
• Faster replies and fewer disputes help your score.

Fees and settlement flow

• Fee rates and settlement terms are written in the contract schedule and may differ by hospital.
• If a hospital deducts materials or sedation costs, the rate is applied to the amount after deductions.
• Each settlement comes with a statement showing the base amount per customer and any deductions.